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Privacy Policy

In the course of using this website or any of the websites under the 'Nivesh Tree' domain or availing the products and services vide the online application forms and questionnaires, online consents and such other details required from time to time on any of Green Candle Money Mart Private Limited's (and/or its affiliates) web platforms or mobile applications, Green Candle Money Mart Private Limited and/or its affiliates may become privy to some of your personal information, including which may or may not be of confidential nature. Green Candle Money Mart Private Limited is strongly committed to protecting the privacy of its users/clients and has taken all necessary and reasonable measures to protect the confidentiality of any customer information.

For the purpose of these Privacy Policy, wherever the context so mentions "Covered Persons", "Client","You" or "Your", it shall mean any natural or legal person who has visited this website/platform and/or has agreed to or has enquired open an account and/or initiated the process of opening an account with Green Candle Money Mart Private Limited (also defined as "Covered Persons"). Green Candle Money Mart Private Limited allows any person to use/visit/browse the website without registering on the website.

Access to Your account and the usage of Your account is subject to Your compliance with all the terms and conditions set forth herein, read along with all documents, including but not limited to; applications forms and undertakings, signed by you during account opening, and any terms/consents/policies included on Green Candle Money Mart Private Limited's website/domain, including its "Terms and Conditions", "Policies & Procedures", and "Disclosure".

If you have any questions or concerns regarding this privacy policy, you should contact our Customer Support Desk at customer.support@greencandle.com

1. OVERVIEW

We commit to respecting your online privacy data. We further recognize your need for appropriate protection and management of any personally identifiable information ("Personal Information") you share with us. Information that is considered personal about you by us includes, but is not limited to, your name, address, email address, portfolio details or other contact information.

In order to use this website, you are required to register yourself by providing the following information which includes, but is not limited to:

  1. Name
  2. PAN Number
  3. Phone number
  4. Email address
  5. Date of Birth
  6. Bank account details
  7. Pictures of self and documents required for KYC.

If you are using our portfolio tracker services, then you also choose to share your consolidated investment statement.

2. NOTIFICATION OF MODIFICATIONS AND CHANGES TO THE T&C AND PRIVACY POLICY

We reserve the right to change the Terms and Privacy Policy from time to time as seen fit, without any intimation to you, and your continued use of the site will signify your acceptance of any amendment to these terms.

You are therefore advised to re-read the Terms of Service on a regular basis. Should it be that you do not accept any of the modifications or amendments to the Terms, you may terminate your use of this website immediately.

3. INFORMATION WE COLLECT

Our site's online requisition form requires users to give us contact information (like your name, address, telephone number and email address), PAN card information, bank account information, and other Know-your-customer information (like your picture, PAN Card copy, address proof copy). As a registered member you are required to provide a valid email address at registration and choose a username or alias that represents your identity on our website.

Certain information, such as your name, e-mail addresses, is collected in order to, among other things, verify your identity and for use as account numbers in our record system. Email addresses, Geo-locations, any information entered in the Live Chat window or any other form displayed on any section of the website are also collected.

Connecting Your Email Account

You can choose to provide explicit consent to connect your email accounts with your account. Once connected, Green Candle Money Mart Private Limited will securely access and analyze the contents of emails from registrar & transfer agents and depositories for the purpose of reading the consolidated holdings statement to provide a consolidated view of your investment portfolio at one place.

4. COOKIES

We use data collection devices such as "cookies" on certain pages of our Websites. "Cookies" are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a "cookie". Cookies can also help us provide information, which is targeted to your interests. Cookies may be used whether you register with us or not.

5. EXTERNAL LINKS ON WEBSITE

The Website may include hyperlinks to other web sites or content or resources including without limitation websites of Developers. We have no control over any websites or resources, which are provided by companies or persons other than us.

6. OUR USE OF YOUR INFORMATION

By signing up to the platform, you agree and consent to receive all communications at the mobile number provided, even if this mobile number is registered under DND/NCPR list under TRAI regulations. And for that purpose, you further authorise Green Candle Money Mart Private Limited to share/disclose the information to any third party service provider or any affiliates, group companies, their authorised agents, or third-party service providers.

7. OUR DISCLOSURE OF YOUR INFORMATION

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties.

8. ACCESSING, REVIEWING AND CHANGING/DELETING YOUR PROFILE/ACCOUNT

Following registration, you can review and change the information you submitted until you make a successful investment. If you change any information we may keep track of your old information. After making your investment, you can change your bank account details, correspondence address, nominee details after providing sufficient and adequate proof of the authenticity of information.

9. CONTROL OF YOUR PASSWORD

When you sign up to become a Member, you will also be asked to choose a password. You are entirely responsible for maintaining the confidentiality of your password. It is important that you protect it against unauthorized access of your account and information by choosing your password carefully, and keeping your password and computer secure by signing out after using our services.

10. SECURITY

We treat data as an asset that must be protected against loss and unauthorized access. We employ bank-grade security techniques to protect such data from unauthorized access by members inside and outside the company.

11. CONSENT OF COMMUNICATIONS

By accepting this Privacy Policy, you consent to receiving all communications from Green Candle Money Mart Private Limited, including transactional, service-related, and promotional updates.

12. DISCLAIMER

We cannot ensure that all of your private communications and other personal information (including sensitive information like credit card information and bank account number) will never be disclosed in ways not otherwise described in this Privacy Policy. Therefore, although we are committed to protecting your privacy, we do not promise, and you should not expect, that your personal information will always remain private.

Company: Green Candle Money Mart Private Limited
Brand: Nivesh Tree
Contact: customer.support@greencandle.com